Refund Policy

Refund Policy:

1. Refund Period: You have a 14-day refund period from the date of purchase to request a refund for your product/service.

2. Refund Eligibility: To be eligible for a refund, the following conditions must be met:

   • The request is made within 14 days of the original purchase date.

   • No bookings have been made for the service purchased

3. Refund Process:

   • To request a refund, please contact our customer support team at enquiries@rtnmentalhealthsolutions.com

   • Provide your order number, name, and a brief explanation of the reason for the refund request.

   • Once your request is received and approved, we will initiate the refund process.

4. No Refunds After 14 Days: Unfortunately, we cannot offer refunds after the initial 14-day period has expired.

5. Exceptions:

   • In certain circumstances, exceptions may be made at the sole discretion of RTN Mental Health Solutions. 

6. Contact Information:

   • If you have any questions about our refund policy, please contact us at enquiries@rtnmentalhealthsolutions.com

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Note:

This refund policy is subject to change without notice. It is your responsibility to review this policy periodically for any changes.

Thank you for choosing RTN Mental Health Solutions. We appreciate your understanding and cooperation